You likely already have or will soon receive email from SBC Internet Services (SBCIS) concerning a policy change. To help keep your Internet service running at peak performance, SBCIS will be reducing the amount of information that is currently stored on its servers. Therefore, on September 1, 2003, we will begin enforcing a new 30-day retention period for all email stored online through your account.

On September 1, 2003 and thereafter, any email that has been stored online in your SBCIS SNET Internet email account for over 30 days will be deleted from our servers. For more information, please see:

• Email Support Instructions — retaining your email messages past the 30-day period; checking where your email is stored
• Email Policy FAQs — quick answers to your questions
• Original Email — policy informaion emailed to all SNET Internet Members
• Reminder Email — emailed on June 24, 2003
• Final Reminder Email — emailed on August 19, 2003

Thank you for your attention to this matter.

The SBC SNET Internet Team