|
|
|
 |
 |
 |
SBC Corporation (the "Company") is the operator of SNET Internet (the "Service"). The Service is an interactive information, communication and transaction service, used by connecting your receiving and transmitting equipment (normally a personal computer with a modem connected to your telephone line) to the Company's network of telecommunications and computer facilities. In addition to communication, information and transaction services, the Service provides access to the Internet by means of the software programs provided by the Company and its suppliers. By completing enrollment and accepting all of the terms of this Agreement, you become an authorized user (a "Member") of the Service. Continued acceptance of this Agreement is a condition of membership. If you do not wish to be bound by this Agreement, please do not enroll. The Company may change this Agreement at any time, and changes are effective upon notice to Members. If you do not accept the change, you must immediately terminate your use of the Service. By continuing to use the Service, you accept each change. The Company may at any time, without notice or liability, change, eliminate or restrict the use of, any features or functions of the Service or limit or change the operation of any feature or function of the Service. Some features or capabilities discussed in the Member Agreement, Interactive Features Guidelines, Privacy Policy, and Personal Web Pages Guidelines, are specific to the Prodigy Network, and are not available to SBC Internet Services-family customers until their account is migrated to the Prodigy Network. Features unavailable until migration include, but are not limited to, chat rooms, chat room moderators, connection monitoring, Instant Messaging software, and the manner in which Internet "cookies" are used. The maximum total number of email boxes and/or aliases allowed on each single account is 11, including any additional mailboxes you have purchased. There is a 6 MB limit on the amount of personal web space you may use. There is no longer an option to purchase additional space over 6MB. Please contact Customer Service if you have any questions regarding what services are available to you. Any information, products and services available on or through the Internet, other than information, products and services clearly identified as being supplied by the Company are provided by other Internet users or independent providers ("Third Party Providers"), and each Third Party Provider owns, maintains and supports its information, products and services. The availability and contents of an Internet site are the responsibility of the Third Party Provider of such site. You acknowledge that portions of the Internet may contain language, pictures or other materials which some individuals may find offensive, inflammatory, of an adult nature, or otherwise objectionable. Such contents are the sole responsibility of the applicable Third Party Provider. The Company has no responsibility for or control over such materials and disclaims any and all liability for, and knowledge of, their contents. Your access to such materials is at your own risk. It is your responsibility to use as you see fit Internet access control software of your choosing to limit access to the Internet by any minors that you may permit to use your account. Minors who access the Service are assumed to have parental or guardian consent before accessing the Service. You are responsible for complying with all terms and conditions of this Agreement. You must be an adult and an individual to use the Service. By accepting this Agreement, you confirm you are an adult of at least 18 years of age (19 or 21 where applicable). You are personally responsible for all use of the Service under your Service account even if you allow someone else to use your Service account. Using your Service account for illegal, fraudulent or abusive purposes is grounds for termination of membership, and may be referred to law enforcement authorities. You are responsible for paying for information, products and services ordered from the Company or from Third Party Providers through the Service. The Company is not a party to any transaction between you and a Third Party Provider, and the purchase, payment, warranty, guarantee, delivery, maintenance and all other matters concerning information, products and services ordered from Third Party Providers are solely between you and the Third Party Provider. All member-related information that you provide to the Company must be accurate, including your name, address, credit or charge card numbers and expiration dates and any Service payment information. You are responsible for keeping such information up to date. You must promptly inform the Company if you suspect any breach of security, such as loss, theft, or unauthorized disclosure or use of your Service account, password or any credit or charge card number provided to the Company at enrollment. Until the Company is notified of a breach of security (by notice given as described in Section 8), you will remain responsible for any unauthorized use of your Service account. (Liability for use of credit or charge cards is subject to your agreement with the card issuer.) The National Change of Address (NCOA) service uses data compiled from the United States Postal Service (USPS) Change of Address forms. You acknowledge and agree that the Company may update the membership database on a quarterly basis using the NCOA service. This will allow the Company to obtain a change of address, and to standardize existing addresses to USPS guidelines. The Service is provided for your personal use only. Unless you have the Company's express written consent, you may not resell it, in whole or part, or otherwise commercially exploit it, or assign or transfer your membership to anyone else. All aspects of the Service, except that portion provided by Third Party Providers, is copyrighted property of the Company. YOU AGREE TO DEFEND, INDEMNIFY AND HOLD HARMLESS THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS FROM ANY CLAIMS, AND EXPENSES, INCLUDING ATTORNEYS' FEES, ARISING OUT OF OR IN CONNECTION WITH: (I) ANY BREACH OF THIS AGREEMENT BY YOU, (II) YOUR USE OF THE SERVICE, SOFTWARE PROVIDED BY THE COMPANY AND ITS SUPPLIERS, AND THE INTERNET; AND, (III) ANY IMPROPER OR ILLEGAL USE BY YOU OR ANYONE WHO USES YOUR ACCOUNT WITH YOUR DIRECT OR INDIRECT PERMISSION. All software provided to you by the Company, each revised version thereof, and any beta test software that you choose to use (the "Software"), is licensed to you by the Company only for your personal use in connecting to and using the Service (and no other service) from within the 50 United States, the District of Columbia, and Puerto Rico, and for no other purpose. You may use or copy it only as instructed by the Company. Use or copying for any other purpose is prohibited and is a breach of this Agreement. The Software files remain the property of the Company at all times, and the Company may make changes to the number and/or content of these files directly while you are connected to the Service. You accept the terms of this license by using the Software. This license will terminate upon termination of your membership. At that time, you must return the Software to the Company or destroy it. The Company is not responsible in any way for any computer programs or devices intended for use in connection with the Software, the Service or the Internet, even if such programs or devices are advertised or made available through the Service. You acknowledge the Software is proprietary and confidential to the Company. This Agreement does not convey any rights of ownership to you; title to and ownership of all rights in trademarks, service marks, patents, copyrights, trade secrets and other intellectual property in the Software and any copy shall remain with the Company. You shall not transfer, sublicense, copy, reverse engineer, decompile, disassemble, translate or otherwise alter or modify the Software. THE SOFTWARE IS PROVIDED "AS IS" WITHOUT ANY WARRANTY OF ANY KIND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AND THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY DOES NOT WARRANT THAT THE SOFTWARE IS ERROR FREE, WILL OPERATE WITHOUT INTERRUPTION OR IS COMPATIBLE WITH ALL EQUIPMENT AND SOFTWARE CONFIGURATIONS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY OR ITS SUPPLIERS BE LIABLE FOR INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING WITHOUT LIMITATION, LOSS OF INCOME, DATA, USE OR INFORMATION, EVEN IF THE COMPANY OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. None of the Software or underlying information or technology may be downloaded or otherwise exported or re-exported (i) into (or to a national or resident of) any country to which the U.S. has embargoed goods; or (ii) to anyone on the U.S. Treasury Department's list of Specially Designated Nationals or the U.S. Commerce Department's Table of Deny Orders. By downloading or using the Software, you are agreeing to the foregoing and you are representing and warranting that you are not located in, under the control of, or a national or resident of any such country or on any such list. The Software and any underlying technology may not be exported outside the United States or to any foreign entity or "foreign person" as defined by U.S. government regulations, including without limitation, anyone who is not a citizen, national or lawful permanent resident of the United States. By downloading or using the Software, you are agreeing to the foregoing and you are warranting that you are not a "foreign person" or under the control of a foreign person. The Software is provided with RESTRICTED RIGHTS. Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraphs (a) through (d) of the Commercial Computer Restricted Rights clause at FAR 52.227-19 when applicable, or in subparagraph (c)(1)(ii) of The Rights in Technical Data and Computer Software clause of DFARS and in similar clauses in the NASA FAR Supplement. You are responsible for paying all fees and charges (plus applicable taxes) associated with use of the Service under your ID, including those incurred for premium, extra-fee features or options. By authorizing the Company to charge your telephone bill, you are authorizing the Company to automatically continue charging that telephone account (or any new telephone account if the telephone number of original account changes during your membership). By authorizing the Company to charge a credit or charge card, or debit a bank account by electronic funds transfer for service fees and charges, you are authorizing the Company to automatically continue charging that card (or any replacement credit card account if the original card is renewed, lost, stolen, or changed for any reason by the credit issuing entity and such entity informs the Company of such new replacement card account) or debiting that bank account during your membership. The connection from the Service to the Internet is provided by a Global Service Provider (GSP). The GSP sets the price for the GSP Service, and establishes the terms and conditions for use of the GSP Service. The GSP's charges are included in the monthly Service charges you were provided when you signed up for the service, but will appear as a separate line item on your bill. The GSP is not affiliated with SNET Internet. Your GSP is Digex Inc., IBM, or Sprint, depending on where you have service. The Company may, upon notice required by applicable laws, at any time change the amount of, or basis for determining, any fee or charge, or institute new fees or charges. All fees and charges are payable in accordance with billing terms in effect at the time the fee or charge becomes payable. Unless otherwise stated, all amounts are in U.S. Dollars. If you believe you have been billed in error for any aspect of the Service, you must challenge it within 60 days of the billing date by contacting and expressly informing Customer Service. The Company will not issue refunds, in whole or in part, after the expiration of this 60 day period. Either you or the Company may terminate the membership at any time and without cause. The only right with respect to dissatisfaction with any policies, guidelines or practices of the Company in operating the Service, any change in features or functions, or any change in the amount or type of fees and charges associated with the Service, is for you to terminate the membership by notice to the Company. Under our monthly plans, if after the first thirty days of your membership you voluntarily cancel your account, no refund, including any membership fees or portions thereof, shall be granted. Charges for premium or extra fee features, supplemental access charges and phone company charges cannot be refunded at any time. You will be charged for any extra fee features you subscribe to or use during that period's billing cycle. If you enroll in a pre-paid annual membership plan, you may cancel your plan, but you will only be entitled to a refund as is specified under the terms and conditions of that plan. The Company may terminate your membership, or suspend any individual Member's access to the Service, without notice, for conduct that the Company believes is a violation of this Agreement or any policies or guidelines posted by the Company on the Service, or for other conduct that the Company believes harmful to other Members, to Third Party Providers or to the Service or the business interests of the Company. If you file a claim against the Company, or a claim which in any way involves the Company, then the Company may terminate your membership. Upon termination of your membership by the Company for any reason, you shall not establish a new membership in any SBC service, for five years from the date of termination. Upon termination of your membership, the Company shall have no obligation to notify any third parties nor shall the Company be responsible for any damages that may result or arise out of termination of your membership. Termination or suspension by the Company of service to a Member also constitutes termination or suspension (as applicable) of that Member's license to use the Software. You acknowledge that the Service is intended for access to and use of electronic mail, Usenet newsgroups, Internet relay chat, the Internet, and any other proprietary or non-proprietary services that the Company makes available to its members. Unless your account was provisioned with a single static IP address prior to May 1, 2000, you shall not use the Service to operate server programs, including, but not limited to mail servers, IRC servers, ftp servers, or web servers. The Company provides the Service to you as an individual as well as to the community of Service Members. In order to provide an accessible network for all, Members are expected to act as part of that community. High levels of activity on the Service reflect uses not in keeping with community objectives. This includes, but is not limited to: the use of the Service on an inactive basis, that is, keeping your account active and online with the Company’s network without your actual interaction with or use of the web browsing, interactive features, or e-mail services provided by or through the Company; the use of your account by more than one person at a time or from more than one location at a time; continuous and sustained excessive account activity; and, the use of methods or automated programs to defeat systems which limit inactivity. Due to your violations of community objectives through such high activity, the Company may do one or all of the following: seek a clarification of your activity patterns; automatically disconnect your session for such violations or for a period of inactivity, which period will be within the Company’s sole discretion; or, cancel your account. You are responsible for providing all equipment, devices and software (other than the Software) necessary to receive the Service. The Company will provide telephone numbers to connect to the Service. You are responsible for selecting the best number for you, and for all telephone fees and charges associated with the use of the telephone number you select. Use of the Service (or portions thereof), and of specific telephone numbers, is subject to interruptions at the Company's discretion or beyond the Company's control. Unauthorized access to the Service, to restricted portions of the Service, or to the telecommunications or computer facilities used to deliver the Service, is a breach of this Agreement and a violation of law. It is your responsibility to keep your password secret and to change it frequently. You agree that your Service account will be used by one person at a time. You may not use another Member's Service account without the specific consent of that Member. Unauthorized use of another Member's Service account, or improper solicitation of another Member's password, are grounds for termination of your membership, and may be a violation of law. You may not use the Service to submit, copy, upload, post, publish, transmit, reproduce or distribute information, software, or other material which is protected by copyright without the specific authority of the copyright owner; doing so is a breach of this Agreement and may subject you to legal liability. You are responsible (and could be held liable to others) for all submissions from your Service account. Information pertaining to Members of the Service, their e-mail address, and/or their Service account - which the Company makes available to its Members (for instance, Member Lists and Community Rosters) - are provided for your personal use only. You are strictly prohibited from accessing, downloading, printing, emailing, transferring, posting, selling, sharing, or otherwise using any Member's information referred to in this paragraph for any non-personal, commercial, unlawful or illegal purposes. You are expressly prohibited from sending the same or substantially similar unsolicited electronic mail message, whether commercial or not, to fifty (50) or more recipients, and from posting to a newsgroup, bulletin board, or message board, the same or substantially similar unsolicited note, whether commercial or not, twenty-five (25) or more times per day through the use of the Service, the Company's equipment, or in connection with any Company e-mail address, Company domain name, or any Company trademark including the words "SBC Internet", "SNET", "SNET Internet", "Prodigy". For each day that this provision is violated, Member shall pay the Company $50.00 per day for unintentional violations and $500.00 per day for deliberate violations. The Company may waive all or part of the applicable charges. Neither the Company's demand, nor payment by the Member of these charges, shall prevent the Company from terminating the Member's membership, seeking to obtain and enforce other legal remedies against the Member, including damages or an injunction, or cooperating with law enforcement agencies in connection with these violations. The failure to enforce any provision of this Agreement, including this paragraph, shall not constitute a waiver of any or all of Company's rights, including the right to receive compensation for such unintentional or deliberate violations of this Agreement, regardless of when such violations occurred. THE COMPANY DOES NOT ENDORSE, ASSERT OR STAND BEHIND THE TRUTHFULNESS OR RELIABILITY OF OPINIONS, ADVICE OR STATEMENTS GIVEN OR MADE BY ANYONE OTHER THAN AUTHORIZED COMPANY SPOKESPERSONS IN ANY MANNER ON OR THROUGH THE SERVICE, INCLUDING, WITHOUT LIMITATION, IN PUBLIC POSTINGS AREAS OF THE SERVICE. EXPERTS, INFORMATION PROVIDERS AND "MEMBER REPRESENTATIVES" ON THE SERVICE ARE NOT AUTHORIZED COMPANY SPOKESPERSONS. Opinions, advice and all other information expressed by anyone on the Service, including information providers under contract with the Company ("Information Providers") represent their own views and not those of the Company, and should not be relied on for important personal decisions. For individual situations, specific professional advice should be sought. The Company will only use or disclose information specifically about you (or your Membership) as is permitted by this Agreement, by the Company Internet Privacy Policy, or by law. SNET Internet, a vendor of SBC, may make its user ID list available to other organizations so that they may make offers directly to you. If you do not want your name, address, or other personally identifiable information to be provided for such purposes, indicate your intent by going to the Mail Controls Center in the online Member Support Center. From time to time, SNET Internet may record information about your computer, communications equipment and operating system software (but no other non-SNET Internet software). SNET Internet, or other organizations carefully selected by SNET Internet and the Company, will use this information on an individually-identifiable basis only to (i) analyze how current or future Service features may operate on your equipment; (ii) monitor or improve the performance of the SNET Internet software on your equipment; or (iii) tell you about enhancements and offerings that may become available to you. SNET Internet may use or disclose aggregated (not personally identifiable) information regarding Members for any purpose. The Service lets you share information with other Members as well as with users of the Internet who are not Members. You agree not to use the Service to send, store, or submit for public posting any obscene, sexually explicit, or illegal material (including material the transmission of which violates any applicable law) or material which violates Internet standards or customs. The Company reserves the right (but is not obligated) to review and remove any material submitted for display or placed on the Internet, excluding private email. The Company may remove from the Internet any material that the Company believes violates this Agreement, any policies or guidelines posted by the Company on the Service or any Internet standards or customs, or is harmful to other Members, to Third Party Providers, or to the Service or the business interests of the Company. You are responsible for material sent through or displayed on the Service under your Service account, even if a claim should arise after termination of your membership. The Company will comply in all respects with the Electronic Communications Privacy Act of 1986, as amended, ("ECPA") relating to private e-mail sent or received through the Service, as well as other personal information members have provided. The Company will not inspect the contents of private e-mail, or disclose their contents to anyone other than the writer or an intended recipient, without the consent of either the writer or an intended recipient, except as permitted or required by law. The Company may establish time limits and/or other criteria under which private e-mail will be automatically removed from your online mailbox. The Company will have no responsibility for retaining or delivering private e-mail that are located in a Member's online mailbox at the time of that Member's suspension or termination, or that are addressed to such Member thereafter. Subject to the subpoena, warrant and court order provisions of ECPA, the Company must provide member information to the proper authorities A "public postings area" of the Service is any area where Members may submit material ("Submissions") for viewing by other Members or by non-Members using Internet facilities, and view Submissions by other Members or by non-Members using Internet facilities, including but not limited to, bulletin boards or chat rooms, and similar Internet facilities, even if such area is not available to all Members. You agree to use public postings areas only in accordance with this Agreement, any policies and/or guidelines for the area that are displayed on the Service and Internet standards or customs. You may not submit copyrighted material to public postings areas without the specific authority of the copyright owner; doing so is a breach of this Agreement and may subject you to legal liability. BY SUBMITTING MATERIAL TO A PUBLIC POSTINGS AREA, YOU AGREE TO INDEMNIFY THE COMPANY, AND ITS INFORMATION PROVIDERS, THEIR EMPLOYEES AND CONTRACTORS, AND HOLD THEM HARMLESS FROM ALL CLAIMS, INCLUDING CLAIMS FOR LIBEL AND SLANDER, ARISING FROM THE SUBMISSION. Remember: You are responsible (and could be held liable to others) for all submissions from your Service account. Neither the Company nor its Information Providers shall be responsible or have any liability for material displayed in a public postings area unless posted by its authorized spokesperson. Experts, Information Providers and "Member Representatives" are not authorized Company spokespersons. By submitting material to a public postings area you are irrevocably granting the Company permission to do anything the Company may choose with all parts of the Submission, as if it were in the public domain, including modifying it or using it commercially and authorizing others to do so. You are also irrevocably granting everyone else (including non-Members) permission to reproduce and/or redistribute all or parts of your Submission in any form for non-commercial purposes. In addition, anyone is free to use information contained in a Submission for any purpose, at their own risk. The Company may establish time limits and/or other criteria under which Submissions will be automatically removed from public display. The Company has the right, but is not obligated, to maintain archives of Submissions, regardless of whether they were actually posted on the Service, and the Company may use or disclose archived Submissions in any manner it deems appropriate. The Company may give notices to Members by electronic mail through the Service, by a general posting on the Service, or by conventional mail. You may give notice to us by sending an email to Customer Service or by letter delivered by first class U.S. mail to the following address: SNET Internet, Customer Service, P.O. 9688, New Haven, CT, 06536. If you have questions about the Service, you may contact our Customer Service at support@snet.net or 1-800-408-8282. A notice by a Member to the Company will not change the terms of this Agreement, or the terms of any Company policy or guideline, unless the change is expressly accepted in writing by an authorized officer of the Company. Customer Care representatives (including supervisors) are not authorized to accept such changes. DISCLAIMER OF WARRANTIES; LIMITATIONS OF LIABILITY YOU EXPRESSLY AGREE THAT YOUR USE OF THE SERVICE, SOFTWARE AND INTERNET IS AT YOUR SOLE RISK. THE SERVICE IS MADE AVAILABLE ON AN "AS IS," "AS AVAILABLE" BASIS. NEITHER THE COMPANY NOR ANY SUPPLIER, LICENSOR, EMPLOYEE, AGENT, OR CONTRACTOR MAKES ANY WARRANTY WHATSOEVER REGARDING THE SERVICE OR THE INTERNET, ANY INFORMATION, SERVICES OR PRODUCTS PROVIDED THROUGH OR IN CONNECTION WITH THE SERVICE OR THE INTERNET (INCLUDING WITHOUT LIMITATION THE COMPANY SOFTWARE LICENSED HEREUNDER), OR ANY RESULTS TO BE OBTAINED THROUGH THE USE THEREOF, AND THE COMPANY HEREBY EXPRESSLY DISCLAIMS ON BEHALF OF ITSELF AND ALL SUPPLIERS ANY AND ALL WARRANTIES, INCLUDING WITHOUT LIMITATION: (1) ANY WARRANTIES AS TO THE AVAILABILITY, ACCURACY, SECURITY, OR CONTENT OF INFORMATION, PRODUCTS, OR SERVICES; AND (2) ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. ANY LIABILITY OF THE COMPANY, ITS SUPPLIERS, LICENSORS, EMPLOYEES, AGENTS, OR CONTRACTORS, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR DAMAGES CAUSED OR ALLEGEDLY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATIONS LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORDS, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION, SHALL BE STRICTLY LIMITED TO THE AMOUNT PAID TO THE COMPANY BY OR ON BEHALF OF THE MEMBER FOR SERVICE MEMBERSHIP FEES (EXCLUDING FEES FOR SEPARATELY CHARGED EXTRA FEE FEATURES OR OPTIONS) IN THE 12 MONTHS PRIOR TO THE CLAIMED INJURY OR DAMAGE. IN NO EVENT SHALL THE COMPANY, ITS SUPPLIERS, LICENSORS, EMPLOYEES, AGENTS, OR CONTRACTORS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE SERVICE, SOFTWARE OR INTERNET, OR ANY BREACH OF ANY WARRANTY. SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. This Agreement, the Interactive Features Guidelines, the Company Internet Privacy Policy, and Personal Web Pages Guidelines, which you accept by enrolling in the Service, contains the entire agreement between you and the Company regarding use of the Service and the Software, and may be amended at any time upon notice from the Company to you. The provisions of this Agreement will continue in effect even after termination of your membership. This Agreement will be governed by and interpreted under the laws of the State of New York, without regard to its conflict of law rules. As required by California Civil Code Section 1789.3, this notice is to advise you of the following:
(b) The monthly charge for the SNET Internet service varies depending on the service plan you have selected. For a description of all service plans and their respective charges, go to the SNET Internet Public Site. SNET Internet Services reserves the right to change the amount of any fee or charge, and to institute new fees or charges, effective upon notice to the Membership Holder. (c) The Complaint Assistance Unit (Consumer Information Center) of the Division of Consumer Services of the Department of Consumer Affairs may be contacted in writing at 400 "R" Street, Sacramento, CA 95814 or by telephone at 1-916-445-1254 or 1-800-952-5210. (d) If you believe that this site contains information which may violate your or a third party's copyright interests, you may contact our designated agent. |
 ©1995-2004 SBC Knowledge Ventures. All rights reserved. Legal Privacy |